Knowledge Hub

Crisis management is the process in which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders.

Cross-shopping refers to when a buyer compares or purchases products or services from different stores or brands within the same category.

Cross-shopping analysis, a method that examines customer behavior across different brands or products, offers valuable insights that can enhance marketing strategies, improve product offerings, and ultimately boost sales and customer loyalty.

Crowd control is a sub process of crowd management that enforces or restores order by restricting or limiting group behavior. Crowd control can include measures such as the use of force, arrest, or threat of personal injury.

Crowd Counting in Video Analytics is a function that estimates the number of people in a camera image in a large and dense crowd.

Crowd management is the systematic process of planning, organizing and monitoring large gatherings of people to establish a safe and secure environment and maintaining a minimum level of space to avoid panic and rapid crowd movements.

Crowd simulation is the creation of computer models to simulate the movement and behavior of people in crowded spaces. It is important for predicting and preventing safety hazards and optimizing the flow of people.

Customer flow refers to the movement of customers through various stages of their interaction with a business, from entering the premises to completing their desired actions.

Customer Flow Management aims to enhance the customer experience by reducing wait times, improving service efficiency, and ensuring that customers move through in a smooth and organized manner. This can lead to increased customer satisfaction.

Customer insights refer to the understanding and knowledge gained about customers through various sources and methods, including market research, data analysis, customer feedback, and observations.

Customer intelligence refers to the process of gathering and analyzing information about customers to gain insights into their needs, preferences, behaviors, and feedback.

Customer Journey Analytics is the study of customer shopping behavior over time to optimize business operations.

Customer loyalty refers to the ongoing commitment and preference demonstrated by customers towards a particular business or brand, resulting in repeat purchases, positive advocacy, and long-term relationships.

Customer retention refers to the ability of a business to retain its customers, usually over a specific period of time. High customer retention is when the customers of a business remain loyal to the brand or product.

Customer touchpoints encompass every point of contact between a customer and a brand, whether digital, physical, or interpersonal.

Customer engagement refers to the dynamic interaction between a company and its customers, aiming to foster a deep, meaningful connection. This involves personalized communication, consistent and responsive customer experiences, and value creation through content, offers, and rewards.

Directional factor (D-factor) is the traffic volume proportion moving in the higher volume direction during the peak hour to the combined volume in both directions during the peak hour.

Directional Design-Hour Volume (DDHV) is the proportion of AADT in the peak-hour (design hour) in the predominant direction of traffic flow. DDHV is determined from field measurements. DDHV is given by multiplying AADT by K-factor and D-factor.

The Dynamic Host Configuration Protocol (DHCP) is a network management protocol used in networks for automatically assigning IP addresses and other communication parameters to devices connected to the network using a client–server architecture.

The Design Hour Volume (DHV) is the traffic volume which occurs during the peak hour (design hour).

DIN 14675 is a German standard that outlines the requirements for fire alarm systems in buildings. The standard sets guidelines for planning, installation, commissioning, and maintenance of fire alarm systems to ensure that they function properly.

Digital Out-of-Home Advertising (DOOH) is an innovative and dynamic marketing medium that utilizes digital displays to deliver targeted advertising messages to consumers in public spaces.

A Digital Video Recorder (DVR) for security cameras is an electronic device that is designed to capture, store, and manage video footage from surveillance cameras.

IATA delay codes were developed to standardize how airlines report commercial flight departure delays. Previously, airlines each used their own systems, complicating the sharing and aggregation of delay data. To streamline this process, IATA introduced codes that pinpoint the cause and assign respon

Dewarping is a function which processes an image from a fisheye camera and produces a new image without distortion similar to the image of a standard camera.