What is Landside Management?
Published
June 1, 2024
Landside management involves organizing and overseeing the non-airside areas of an airport, such as passenger terminals, parking lots, and ground transportation services. Main aspects of landside management:
- Terminal Operations: Managing passenger flow through check-in, security, baggage handling, and customs to minimize delays.
- Ground Transportation: Coordinating taxis, buses, car rentals, and shuttles to meet passenger needs.
- Parking Facilities: Overseeing airport parking to ensure adequate space and security.
- Traffic Control: Directing vehicle flow to prevent congestion and enhance safety.
- Cargo Operations: Managing logistics for efficient processing and security of cargo.
- Security and Safety: Enforcing security measures to protect passengers and airport property.
- Customer Service: Providing information and assistance to improve passenger comfort and resolve issues.